---
title: Billing and plans
description: Subscribe, manage or cancel a Pro plan, turn Enterprise on for a workspace, and see why there is no seat pool for an admin to allocate.
updated: 2026-08-05
---

There are two separate billing objects, and confusing them is the main source of
"who is supposed to pay for this".

- **Pro is bought by a person, on their own account.** It lives in your personal
  Settings, not in any workspace.
- **Enterprise is turned on for a workspace**, by an admin of that workspace.

What each plan actually unlocks is in
[Plans and what is gated](/concepts/plans-and-gating). This page is how to
operate them.

## Subscribe to Pro

Open **Settings**, then **Plan**. Pick monthly or yearly, then **Upgrade to
Pro**. Checkout is hosted by **Polar**, our payment provider and merchant of
record, so card details are entered on Polar's page and never on ours.

When you come back you will see:

> Checkout complete. Your plan updates within a minute.

That delay is real. Entitlement is applied when Polar's webhook reaches us
rather than when the browser returns, so give it a moment and reload before
concluding something went wrong.

A new Dashies account starts on a **14-day Pro trial with no card**. A trial
counts as paid everywhere, so it exercises the whole product, and when it ends
the account drops to Free without deleting anything.

## Manage or cancel Pro

Once a Pro subscription is active, the same **Plan** section shows **Manage
subscription**, which opens Polar's customer portal. Changing the card, changing
the billing period, and cancelling all happen there rather than in Dashies.

There is no cancel button inside Dashies for a Pro plan, deliberately: the
subscription is Polar's record, and giving Dashies a second way to end it would
mean two systems that can disagree about whether you are subscribed.

Cancelling stops the entitlement, not the data. See
[what a lapsed plan actually does](/concepts/plans-and-gating#what-a-lapsed-plan-actually-does),
which is less dramatic than most people expect.

## There is no seat pool

Dashies has **no seat count to allocate and no per-workspace seat pool**. There
is nothing for an admin to assign, reclaim, or true up.

Pro is priced per editor, and the way that works is that **each editor buys their
own Pro subscription on their own account**. An editor is anyone who builds
dashboards or connects data. Everyone who only opens a link is free, on every
plan, with no cap.

The practical consequence for an admin: you cannot buy Pro on behalf of a
colleague from inside a workspace, and the workspace's Plan section will never
show you a seat number. If you need a team member to have Pro, either they
subscribe themselves, or you put them in a workspace that is on Enterprise,
because [effective tier](/concepts/plans-and-gating#the-effective-tier) is the
best of their own plan and any workspace they belong to.

## Enterprise on a workspace

Enterprise is the workspace-level plan, and it is what reveals the **Security**
section where SSO, domain verification, and SCIM are configured.

**On an existing workspace:** open **Settings**, switch into the workspace, open
its **Plan** section, and choose **Upgrade to Enterprise**.

**On a new workspace:** the Enterprise card in your personal **Plan** section
opens **Activate Enterprise**, which creates the workspace and turns Enterprise
on in one step. It asks for a team name, a URL slug, and optionally an **email
domain**. Set the email domain here if you already know you want SSO: it is the
domain you will later verify, and it is the one field that is awkward to add
afterwards.

Commercial terms for Enterprise are on the
[pricing page](https://dashies.xyz/pricing) rather than here, so that a price
quoted in the docs cannot go stale.

A workspace can only ever be on **none** or **enterprise**. There is no
workspace-level Pro, which is why a Pro member of a free workspace still gets
their Pro entitlement personally, and the workspace itself stays on none.

## Cancel Enterprise

From the same workspace **Plan** section. The confirmation is explicit about the
blast radius:

> Every member loses access to Enterprise features immediately. The workspace,
> its members, and its dashboards are not deleted.

Read "immediately" literally. If SSO is connected, cancelling Enterprise does not
disconnect it, and your users' sign-in path is unaffected, but the screens you
would use to change any of it stop being reachable.

## Check it worked

1. **The plan chip updated.** Open **Settings**, then **Plan**. The line reading
   "Current plan:" should name the plan you just bought. For a fresh checkout,
   reload once before judging: entitlement lands on a webhook, not on the
   redirect.
2. **For Enterprise, the Security section appeared.** Switch into the workspace
   and look for its **Security** section. If it still says Enterprise is
   required, the upgrade did not land.
3. **For a paid plan, refresh is actually unlocked.** Ask your AI to set a
   dashboard to refresh daily. On a free plan this is refused with "a paid plan
   is required to schedule automatic refresh"; on a paid one it is accepted. That
   is a stronger check than the plan chip, because it exercises the gate rather
   than the label.
4. **After cancelling, confirm nothing was deleted.** Open a dashboard URL. It
   should still serve, with its last good numbers.